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Hiring Deadline: Open until filled
Position updated on:
Zip Code: 92037
Industry: All
Employer: La Valencia Hotel
Job Tracking ID: 1383524044
Job Description:
PRIMARY DUTIES:
- Greet/and or seat all guests and take beverage and food orders in a prompt and professional manner
- Ensure Hotel Guests/Patrons have a pleasant dining experience
- Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards
- Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors and floors as necessary
- Perform side-work, and any other opening or closing duties are required. Ensure that wait staff stations are cleaned and maintained throughout shift
- Notify supervisor of supplies that are needed
- Maintain sanitary work conditions
- Ensure environment (I.e. lighting, music, settings, etc) are appropriate to a successful meal
- Place assigned signage out at beginning of shift and return it when service ends
- Set restaurant for breakfast/lunch/dinner service at appropriate time following meal service
- Ensure guest receive any items requested or needed to ensure a positive dining experience
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure guest satisfaction.
- Ask all guests how their stay was the night before and resolve any complaints on the spot
- Ensure all tables in assigned service section are cleared and cleaned prior to leaving at the end of your shift
- Report any issues not immediately resolvable to supervisor or Manager on Duty on a timely basis
G. QUALIFICATIONS AND REQUIREMENTS:
- ** Food Service experience with knowledge of Fine Dining restaurant operations (minimum of 2 years)**
- Ability to provide alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- Ability to carry or lift items weighing up to 50 pounds
- Ability to move about the restaurant, handling food objects, plates, trays, glasses etc
- Ability to bend, stoop and kneel
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks and supervisor/management
- Reading, writing and basic math skills are required to take orders, cash and/or credit card handling and complete paperwork etc
- May be required to work varied shifts which include days, nights, weekends and/or holidays
- San Diego Food Handlers card ( a must )


Employee Type: Full-Time, Part-Time
Compensation: TBD

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.