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Hiring Deadline: Open until filled
Position updated on:
Zip Code: 90210
Industry: All
Employer: Nestle's Nespresso
Job Tracking ID: 1383478739
Job Description:
Nestle's Nespresso is a global pioneer and market leader in high quality portioned coffee. Our continued expansion brings new opportunities to those who want to be part of our growing brand!

We are seeking SERVERS to join our Team in our new flagship location in Beverly Hills!

RESPONSIBILITIES:
Sales and Service to our customers
• Lead the potential/existing consumer to experience the Nespresso System as the best in cup quality portioned coffee
• Advise potential/existing customers on the source of our coffee, grand-crus, the value chain and final in cup portioned served to them
• Deal with the guests as a 'Nespresso Coffee Expert' to back up the service teams at the Boutique & Bar
• Contribute towards the conversion of customers to Nespresso Club Members for life and Brand Ambassadors
• Act as a strong bridge, connection between the Nespresso Brand, Team and our customers and harness customer feedback into continuously improving/adding value to our recipes, operations and SOPs
• Work in shifts and support special events.
• Prepare all the drinks with respect of the standard
• Service on the table during the lows activities.


PR & Events
• Represent Nespresso as the 'coffee expert' at events (on site and off-site) as per guidelines
• Advise the agency and team to define/design special events to achieve specific objectives

Training and Coffee Education
• Constantly upgrade one's knowledge on coffee, recipes and the Nespresso system
• Use the available knowledge (own and Nespresso) to train the team
• Invest time and be available to educate customers/Nespresso Club members
• Work with the Barista Association/Barista Mentors, Barista Academy


REQUIREMENTS:

Education
• Minimum High School/graduate
Experience
• 2 years

Skills/Competencies/Attributes
• Customer & Service Oriented
• Punctuality and discipline including hygine /foodsafety
• Excellent Presentation, Communication & Interpersonal Skills
• Pleasing personality as an ambassador of Nespresso (premium positioning)
• Proactive and responsive to anticipate and fulfill customer needs

Languages:
• Fluency in local languages is required. Knowledge of regional language and English will be an advantage

Ability to work weekends required


Employee Type: Full-Time, Part-Time
Compensation: TBD

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.