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Hiring Deadline: Open until filled
Position updated on:
Zip Code: 60601
Industry: All
Employer: Elephant & Castle Pub
Job Tracking ID: 1381863420
Job Description:
Elephant & Castle Pub and Restaurant brings Britain's pub culture to you without having to leave North America. Our outgoing and dynamic teams provide a 'bang on' experience to every guest in the comfort of a British pub inspired room. We offer value, choice, and culinary twists on traditional British fare, but most importantly, what we offer is real. Real care, real smiles, and real experiences. If you're a hardworking, fun-loving and genuine person who enjoys the fast pace of the restaurant industry, we'd love to meet with you!

Our family of companies include Original Joe's, State & Main and a wholly owned construction company called OCS. We never stop looking for unique individuals who can infuse our restaurant and Corporate workplaces with original ideas, creative solutions and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify), investment opportunities, and a chance to grow right alongside us.By joining Elephant & Castle your future career opportunities are endless!

Job Title
Server
What You'll Do:
Located in our Adams Street location in Chicago, IL you will report to the General Manager (although this may vary from time to time depending who is on shift). You will:
• Genuinely connect and communicate with every guest in your section and every guest that you interact with (even if they aren't in your section)
• Effectively finesse the menu and communicate your vast knowledge and expertise about food and bar menus with ease
• Go the 'extra step' to accommodate guest requests and suggestions
• Continuously ensure that every guest leaves satisfied and happy with their experience. In the event of a concern or conflict, you will immediately involve a Manager to positively resolve the situation
• Proactively assist other servers with table maintenance, running food, side duties, assisting to take payments, etc.
• Ensure that all guests receive a 'remarkably consistent' experience
• Be knowledgeable regarding allergy policies and procedures to ensure that guestsare not at risk of an allergic reaction
• Take the time to effectively learn and memorize new menu items and procedures
• Uphold an upbeat attitude -- you are always ready to greet the next guest when they walk through the door
• Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety(food safety, potential hazards for employees or guests)
• 'Live' our core values during every shift: Honesty, Empathy, Always Welcoming, Remarkable Consistency, Taking Care of the Community


Employee Type: Full-Time, Part-Time
Compensation: Hourly, plus tips

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.