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server

Hiring Deadline: Open until filled
Position updated on:
Zip Code: 60089
Industry: All
Employer: Tavern '45 restaurant
Job Tracking ID: 1379512548
Job Description:
Tavern '45 is a new restaurant designed around quality, authenticity and the concept of enjoying great times with friends. The result is a New American Tavern - a tavern with a modern twist.


Position Summary:
As an important team member at Brunswick's, the Server is responsible for providing guests throughout the center with exceptional service by selling and serving food and beverages.

Roles and Responsibilities:
Works evenings and weekends to ensure the delivery of exceptional guest service by:

Being a Guide:
• Ensuring that food and drink selections are delivered to the guest according to Brunswick's steps of service.
• Taking accurate food and drink orders. Communicating drink orders to the bartender. When serving alcoholic beverages, confirms the age of any guest who appears younger than 30 years of age with proper identification.
• Making specific recommendations and responds to any guest questions regarding Tavern '45 and the menu.
• Handling cash and credit transactions according to Brunswick's policies and procedures.
• Operating the register and Micros.
• Coordinating guest activities with the Guest Service Associate team.
• Assisting with events as needed.

Being Caring:
• Greeting guests with genuine enthusiasm as they enter the center and then throughout the center in accordance with the 10/5 rule (when approaching guests, acknowledge through eye contact within 10 feet, verbally acknowledge within 5 feet).
• Ensuring that clean and well-maintained conditions are kept throughout the center and in the bar area. Maintaining cleanliness of the bar and lounge areas. Promptly notifying the Facility Manager of any facilities issues.
• Supporting the achievement of the center's food & beverage revenue goals.

Being Genuine:
• Embracing S.T.A.R.T (Smile and quickly acknowledge guests, Take the right attitude, Actively listen, Respond appropriately to guest's needs, Thank the guest and invite them back) and applying the concept to all employee and guest interactions.
• Giving personal attention, taking personal responsibility and using teamwork when providing guest service.

Required Qualifications:
• Must be at least 21 years of age with the willingness to sample new food and drinks.
• 1 to 3 years of experience as a server in a restaurant or hospitality environment.
• Outgoing personality, positive demeanor and very strong communication skills required.
• Ability to follow written and oral instructions required. Must possess basic math skills with the ability to handle money and operate a cash register.
• Must complete Serving Alcohol Responsibly (SAR) training and possess any local alcohol serving requirements. TIPS certified preferred, but not required.
• Demonstrates the key behaviors associated with the Brunswick values of guest service, passion for bowling and entertainment, integrity and teamwork.


Employee Type: Full-Time, Part-Time
Compensation: TBD

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.