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Hiring Deadline: Open until filled
Position updated on:
Zip Code: 60089
Industry: All
Employer: Tavern '45 restaurant
Job Tracking ID: 1379512548
Job Description:
Tavern '45 is a new restaurant designed around quality, authenticity and the concept of enjoying great times with friends. The result is a New American Tavern - a tavern with a modern twist.

Position Summary:
As an important team member at Brunswick's, the Server is responsible for providing guests throughout the center with exceptional service by selling and serving food and beverages.

Roles and Responsibilities:
Works evenings and weekends to ensure the delivery of exceptional guest service by:

Being a Guide:
• Ensuring that food and drink selections are delivered to the guest according to Brunswick's steps of service.
• Taking accurate food and drink orders. Communicating drink orders to the bartender. When serving alcoholic beverages, confirms the age of any guest who appears younger than 30 years of age with proper identification.
• Making specific recommendations and responds to any guest questions regarding Tavern '45 and the menu.
• Handling cash and credit transactions according to Brunswick's policies and procedures.
• Operating the register and Micros.
• Coordinating guest activities with the Guest Service Associate team.
• Assisting with events as needed.

Being Caring:
• Greeting guests with genuine enthusiasm as they enter the center and then throughout the center in accordance with the 10/5 rule (when approaching guests, acknowledge through eye contact within 10 feet, verbally acknowledge within 5 feet).
• Ensuring that clean and well-maintained conditions are kept throughout the center and in the bar area. Maintaining cleanliness of the bar and lounge areas. Promptly notifying the Facility Manager of any facilities issues.
• Supporting the achievement of the center's food & beverage revenue goals.

Being Genuine:
• Embracing S.T.A.R.T (Smile and quickly acknowledge guests, Take the right attitude, Actively listen, Respond appropriately to guest's needs, Thank the guest and invite them back) and applying the concept to all employee and guest interactions.
• Giving personal attention, taking personal responsibility and using teamwork when providing guest service.

Required Qualifications:
• Must be at least 21 years of age with the willingness to sample new food and drinks.
• 1 to 3 years of experience as a server in a restaurant or hospitality environment.
• Outgoing personality, positive demeanor and very strong communication skills required.
• Ability to follow written and oral instructions required. Must possess basic math skills with the ability to handle money and operate a cash register.
• Must complete Serving Alcohol Responsibly (SAR) training and possess any local alcohol serving requirements. TIPS certified preferred, but not required.
• Demonstrates the key behaviors associated with the Brunswick values of guest service, passion for bowling and entertainment, integrity and teamwork.

Employee Type: Full-Time, Part-Time
Compensation: TBD

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