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Restaurant Assistant Manager

Hiring Deadline: Open until filled
Position updated on:
Zip Code: 78610
Industry: All
Employer: Nordstrom
Job Tracking ID: 1378386361
Job Description:

Nordstrom is a fashion specialty retailer that also operates competitively excellent restaurants and specialty coffee bars in our stores. Our business is founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for talented Assistant Restaurant Manager to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. Our people and their commitment to customer service are what set us apart. We believe in empowering you to make great decisions and to take care of your customers and career. The opportunities are endless.

Each assistant restaurant manager will complete an extensive Manager in Training program which includes front of the house and back of the house training, financial systems, invoice processing, scheduling, budgets, costs control, expense reports, vendor relationships, recruitment and hiring training. The ideal assistant restaurant manager is motivated, results oriented and committed to providing outstanding customer service every day.

If you are interested in this opportunity, please send your resume or visit our career site at https://nordstrom.taleo.net/careersection/2/jobdetail.ftl?&lang=en&job=126627 .


Responsibilities

• Hire, train and monitor the development of the front-of-house employees
• Lead a team of employees in providing exceptional customer service
• Assist the manager in monitoring store presentation and ensuring service and quality standards are met
• Motivate team to complete the sales process, ensure customer satisfaction, comply with Company procedures and maximize productivity
• Support cost controls measures

Qualifications
• 2-5 years experience in food and beverage service, management, hospitality and/or retail environment
• Enthusiastic about food
• A motivational leader who enjoys working in a fast-paced environment
• Aspire to learn and advance your career to restaurant manager and beyond
• Strong math, verbal and written communication skills
• Ability to work a flexible schedule based on department and store needs
• Food handler's card may be required per local and/or state requirements

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.


As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.


Employee Type: Full-Time, Part-Time
Compensation: TBD

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.