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Hiring Deadline: Open until filled
Position updated on:
Zip Code: 92118
Industry: All
Employer: The Hotel del Coronado
Job Tracking ID: 1384115692
Job Description:
Projects professionalism and a positive attitude while efficiently and courteously assisting our Beach Village guests. Must be able to handle and process guests' requests and exceed their expectations while providing them with personalized services and accurate information.

EDUCATION, EXPERIENCE, TRAINING OR SKILLS REQUIRED:
1. Minimum two years of hospitality experience required.
2. Excellent verbal, written, computer, directional, organizational, problem solving, and follow through skills. Able to work well under pressure.
3. Interest in and knowledge of the San Diego area and cultural activities.
4. Must be friendly, outgoing, self-motivated, attentive to detail and capable of prioritizing and handling multiple tasks and responsibilities.

ESSENTIAL FUNCTIONS/TASKS:
1. Handle the pre-planning of the Beach Village experience for all scheduled Beach Village arrivals.
2. Coordinate and confirm verbally and via itinerary the guest arrival schedule and all planned activities for each Beach Village guests in advance of arrival.
3. Handle the arrival, hotel orientation and departure of all Beach Village guests.
4. Check guests in/out of hotel using hotel computer system.
5. Book future hotel or Beach Village reservations for guests.
6. Respond to all guests' requests; make suggestions and arrangements to enhance the overall guest experience.
7. Make it happen -- act as a conduit between the Beach Village guests and all operating departments to "get it done, whatever it is."
8. Make dining and other reservations for Beach Village guests and follow through with corresponding departments to ensure execution of task.
9. Maintain the cleanliness and neatness of your working area.
10. Check daily information board to prepare for arrivals and special requests.
11. Adhere to department and hotel procedures and policies
12. Provide assistance to all hotel departments as required.
13. Adhere to guidelines established in the Hotel del Coronado Associate Handbook.
14. Perform additional tasks as requested by members of the leadership team.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty described herein satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Employee Type: Full-Time, Part-Time
Compensation: TBD

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.