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Host - hostess

Hiring Deadline: Open until filled
Position updated on:
Zip Code: 33140
Industry: All
Employer: Cecconi's Restaurant
Job Tracking ID: 1382488495
Job Description:
Main Duties:
To ensure that all guests to Cecconi's are seated in a fair and orderly way. During busy periods this will require a waiting list to be operated. When all the tables are occupied, the Host will have the waiting list. Guests will register their requirements for a table, and the Host will add their name and a brief description to the list. They can then wait at the bar until a table becomes available when the Host will locate them and seat them. The Host will also be responsible for transferring the tab from the Bar onto the new table, and relaying any important information regarding an existing order or the guest to the new waiter. Constant communication between the Managers, Front Desk and the Restaurant is essential to maximise table usage and efficiency.

The Restaurant will also have a thorough understanding of the Soho House work ethos, and be very confident in dealing with complaints. There is a strong amount of guest relations that go into the job with a key focus on building up rapport with members. This will be achieved through the friendliness, charm and good humoured nature of the Cecconi's Host.

*To seat guests to Cecconi's in a fair and orderly way.

*Constant communication between Duty, Floor and Reception Managers, and all waiting staff.

*To build up strong guest relations whilst being professional, fun and a good team player.

*A great understanding of the Soho House 'yes, yes, yes' ethos, including having the confidence to deal with complaints

General

*Ensure the highest level of personal appearance at all times.

*Ensure that you are on time for work.

*Adhere to the company procedures for sickness and absence.

*Identify and report hazards and maintenance requirements in the workplace.

*Any reasonable requests from Senior Management.

Employee Type: Full-Time, Part-Time
Compensation: TBD

Restaurant Jobs Description

Cooks

The most important factor to consider when hiring a cook is experience. Preferably, experience in the style of food you will be serving. Cooking candidates should express an enthusiasm for the food you plan to serve. If a cook is professionally trained, be sure that they can handle the speed of a busy kitchen as well as produce delicious dishes. Food safety, such as a Serve Safe certification is also a plus. While cooks don’t need to be as personable as the wait staff or hostess, they should be someone who can work as part of team and be reasonably polite.

Wait Staff

If you are expecting a high paced, quick turnover rate each day, you need someone who can move fast. However, if the view of your restaurant is quiet, intimate, and slow-paced, such as fine dining, then you need someone who is comfortable that type of atmosphere. When interviewing for wait staff positions, ask each candidate what their strengths are. A server should be knowledgeable of the type of food you serve, as well as have a basic familiarity of wine and mixed drinks.

Host

The general job of a restaurant host is to meet, greet, and seat customers. Therefore it is an excellent entry-level job for someone without a lot of restaurant experience (or any). The host should be friendly and courteous, and also know how to handle rushes, waiting lines. A host should be an organized person who is comfortable multi-tasking.

Bartender

This position is often tops on the front-of-the house job ladder. To be a great bartender (and that is the only type you should hire) a person must have a wide knowledge of mixed drinks, be friendly to both customers and staff and be a good listener. Great bartenders can give quality, attentive service to their own customers, while still getting the staff their drinks. Honesty is another important requirement. The bartender handles a lot of cash each shift and you need to be able to trust that he or she will not siphon any off the top.

Dishwasher

This is usually an entry-level position in the business. While dishwashing isn't the most desirable job in a restaurant, it is one of the most important. It's always a good idea to be a little nicer to your dishwashers-- give them a free meal or a tip after a particularly busy night to keep them from walking off in the middle of a shift. Because, if they walk, there is a good chance the owner may have to finish the job! If an employee can stick out a few months in the dish pit, then they are worth bringing up through the ranks, since nothing else will help build character the way dishwashing does.

Busboy (also referred to as a Busser)

Often, the first promotion a dishwasher gets is to busboy. This position is ideal for a high school student. The busboy is a gopher of sorts. His main job is to bus the dining room tables, however he can be conscripted by the cooks to fetch ingredients that are running low, or by wait staff to help make desserts or salads. The bartender may have a busser restock his coolers, if he doesn't have his own bar-back. Bussing positions are an excellent way to gain exposure to all parts of the restaurant business, and a good transition to either a front of the house or back of the house position.