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Banquet Houseperson

Hiring Deadline: Open until filled
Position updated on:
Zip Code: 78734
Industry: All
Employer: Lakeway
Job Tracking ID: 1378388876
Job Description:
Responsible for meeting and exceeding the expectations of all guests. The Banquet Houseperson is responsible primarily for assisting in serving, setting-up, and clean-up of all banquet functions. This is a fast paced position that will involve customer interaction.

o Maintains a commitment to customer service and guest satisfaction
o Provides general resort information for guests
o Resolves guest issues promptly and with great care and effectiveness
o Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest
o Maintains an up to date working knowledge of all resort amenities as well as any special events
o Prepares all banquet space prior to events
o Tears down all banquet space after events
o Follows Banquet Event Orders with strong attention to detail
o Maintains a strong knowledge of various types of set-up
o Assists the banquet servers/captains with clearing of tables as needed
o Assists the A/V team with setting up equipment
o Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/decor
o Removes centerpieces/decor after events and stores appropriately
o Removes soiled linens and stores appropriately
o Assists with transporting food/beverages to event location
o Attends appropriate resort, division and department meetings
o Maintains the cleanliness of banquet storage rooms
o Assembles dance floors
o Arranges buffets, stages and podiums
o Interacts with resort staff in a professional manner, assisting other departments with necessary information
o Always maintains a professional demeanor and attitude
o Communicates all pertinent information to the banquets team
o Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
o Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.).
o Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms
o Maintains a professional appearance. Follows all property dress code standards
o Remains alert, courteous and helpful to the guests and colleagues at all time
o Performs other duties as assigned

Please contact the HR Department directly at 512-261-7319 to schedule an appointment.

Employee Type: Full-Time, Part-Time
Compensation: $11.50/HR
Apply Phone: 512-261-7319

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